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These are the 8 reasons our leadership training will fail. When our leadership development fails, it’s not because the content isn’t brilliant, it’s because you or your company aren’t taking the training process seriously. In my experience, here are the eight reasons why you might just as well be

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Can the way that your leaders communicate affect your organisations’ culture? Absolutely yes. That impact can be positive or negative depending on the nuances of each leaders communication style. In this series of articles, I draw from my experience working with leaders in several large, global organisations across a

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Let’s be clear. Putting a group of your people through training doesn’t guarantee anything – well other than you will have spent a fair chunk of your limited training budget. Even careful selection of participants, well designed training and fantastic trainers can’t ensure that training courses you purchase achieve

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Return on Investment or Return on Impression? Many of our clients, who are interested in hiring us to deliver one of our presentation skills workshops, need measurable data to give to their Finance Executives. “What will be our ROI?” is the first question we’re always asked. When it comes

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So far in this series, we’ve been exploring the gaps that leaders often have in their armoury of communication skills. Time and again I’ve observed leaders broadcasting to their people with little interest as to whether the message has been heard, acknowledged or understood, let alone supported. As George

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In my previous article, I established that all great leaders listen and respond to signals they pick up from their audience. In order to inspire your people and clients to follow you, you’ll need to communicate in a way that speaks to their emotions and evokes their aspirations. Leaders