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Hello, welcome back to Just A Minute With Jamie. Last time we talked about how to draw on your personal authority, and today we’re going to be talking about speaking with conviction. So what is speaking with conviction? Speaking with conviction is made up of three main parts. It’s made up of Clarity Passion Belief

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Welcome back to Just A Minute With Jamie. Today we’re going to be looking at how to draw on your personal authority. But before we do that, I want to encourage you to think of an upcoming situation where you have the opportunity to influence somebody. I want you think of what, from your past,

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Hi, welcome back to Just A Minute With Jamie. Today we’re going to be exploring personal authority, and what makes your personal authority. It’s all those things that you bring with you from your past, your knowledge, and it’s those things that people cannot take away from you. And it’s made up of: Your experience

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In my last blog I talked about how difficult it is for female graduates to find a well-paid position. As a trainer, I hear the stories women tell themselves every day about their own abilities. Very often, these stories aren’t positive and too often, they affect the woman’s confidence to reach out for the opportunities

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Welcome back to just a minute with Jamie. In this vlog we’re going to be looking at what is impact and influence, and the difference between that and manipulation. So, if you’re manipulating somebody it’s usually win lose. If you’re influencing somebody, and you have impact, it’s usually win, win. Impact could be made up

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We’ve got some exciting new ideas that I wanted to share with you: Programme-Based Training As you know, we believe everyone deserves the most powerful training and in order to bring that to life we’ve decided that this year we’ll be focusing on more programme-based training, rather than the traditional two day workshop. The benefits

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Over the next few weeks I’m going to be posting some vlogs that are going to contain some great tools and techniques designed specifically for those who want to have more impact in sales and customer service. My aim is to give you short, easily digestible bursts of information, that you can take in on

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I want your customers to come back to you again and again because they trust the company, and because they like you. And for them to like you, you need to establish rapport with them. Which brings me to the relationship rope. Imagine that the first interaction you have with your customer becomes the first