Over the next few weeks I’m going to be posting some vlogs that are going to contain some great tools and techniques designed specifically for those who want to have more impact in sales and customer service.
My aim is to give you short, easily digestible bursts of information, that you can take in on a quick coffee break.
You may want to increase conversion rates, increase customer satisfaction results, or increasing the opportunity to get referrals from existing clients.
So we’re going to be speaking about:
- Impact influence
- What makes up impact?
- Your personal authority
- Speaking with conviction
- Active listening and what that’s made up of
- How to signpost during conversations
- Asking open questions
And so much more.
So, if you like what you hear, join me in my next vlog when we look at what makes up your impact.
Until then keep influencing.