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Published on February 13th, 2018 by Jamie Summers

Over the next few weeks I’m going to be posting some vlogs that are going to contain some great tools and techniques designed specifically for those who want to have more impact in sales and customer service.

My aim is to give you short, easily digestible bursts of information, that you can take in on a quick coffee break.

You may want to increase conversion rates, increase customer satisfaction results, or increasing the opportunity to get referrals from existing clients.

So we’re going to be speaking about:

  • Impact influence
  • What makes up impact?
  • Your personal authority
  • Speaking with conviction
  • Active listening and what that’s made up of
  • How to signpost during conversations
  • Asking open questions

And so much more.

So, if you like what you hear, join me in my next vlog when we look at what makes up your impact.

Until then keep influencing.

Take care,

Jamie Summers


Continue to part 2 of Just A Minute With Jamie Summers


It requires great skill to generate this type of enthusiasm with a brand or idea, and Jamie makes it look easy and flawless. He also keenly understands how businesses function, and that a key driver to success is to have motivated and inspired employees. He makes this happen through a detailed analysis of a company's goals and objectives, and brings them to life through creating a clear sense of purpose.

He's been a joy to work with on various projects and I believe he benefits any organisation or business that can see him in action.

Mark SnyderProgram ManagerRetail Expansion at Apple